Where can I dispose of sewage from my recreational vehicle? It has gone up astronomically just recently. Create an account, and view your bill profile. There are many organizations that assist with paying utility bills. You can start by dialing 211 on your mobile device or contact one of the local organizations listed below. Pay Directly Through Your Bank Our AutoPay Plan lets you pay your bill automatically through a direct debit from your bank account. The budget and rates, if approved, will take effect July 1, 2019. Invoice Cloud will allow you to view invoices, make payments, and enroll in auto pay and paperless billing, and view payment history.
Maintaining high-quality service requires ongoing reinvestment in reservoirs, aqueducts, pump stations, pipelines, sewer interceptors, digesters and treatment plants. Payments made through third parties are not guaranteed to reach us in time to stop late payment fees, delinquency fees, prevent interruption, or restore water services after interruption. Payment extensions are for exactly two weeks from the date of request. My bill always covers 2 months. Gerth said a couple of factors contributed to his increase, including a longer billing cycle of nine extra days. Proposed rate changes How would water rates change? Pay Online Our online payment system allows you to use your checking account or credit card to pay — and you can view your account details and payment history. If a request for restoration is made after 6:00 p.
Has anyone else noticed an increase? I am seconds away from calling ten on your side. Pay in Person are available throughout our service area. You can view our current here. I did not know that - I can understand the confusion now. Under unusual circumstances, such as a period of severe weather or if there is an obstacle over your meter box that prevents it from being read, your bill would then be estimated. I mean, not in over 25 years.
The cashiering lobby hours of operation are 8:00 am to 4:30 pm — Monday — Friday. Review Monthly Usage A jump in your water bill may reflect actual changes in usage. If the high bill does not coincide with a period of increased usage, work with the utility to resolve the discrepancy. Watch this video that demonstrates the difference between dispersible and flushable products. Below you will find several ways to pay your water and sewer bill. Any questions concerning this charge can be answered by calling the Customer Service Department at 814 870-8000. All rate changes are effective on July 1st of each year.
Stories of increases are being shared across social media. These fees are collected to recover the costs of operating and maintaining the sanitary sewer. Now our water bill is between 100 - 150 every other month. The finding, he said, was an increase in water use. Anderson Township Trustee President Josh Gerth saw an 18 percent increase. How do I setup a payment extension request? Find additional information see their web site:. The District operates and maintains a vast network of pipelines, storage and treatment facilities to deliver water to customers and provide wastewater service.
Be prepared to request a specific action -- such as a reduction of the excessive bill to your average rate or an investigation by authorized personnel. Next step is to search for leaks, Turchiano said. What if I have a returned check? I mean, not in over 25 years. I've been told they charge more if you don't. If you need immediate assistance due to a pending disconnection please contact our office at 757-460-2491.
In all cases, keep copies of all written documentation to support your claim and as proof of what has transpired during the disputed period. The amount of water you use measured in ccf is multiplied by the current water rate to compute the amount of your water charge. While metering is designed to reduce water bills, it is important to note that no matter how much water a customer does or does not use, the cost of processing the bill remains the same to us. Please note that this charge is for the entire quarter. A leak can cause your water usage to jump.
Review your usage, check for leaks or meter problems and gather previous months' bills to support your case. Look at a recent bill to find the phone number and mailing address for disputed residential bills and follow the instructions for filing a complaint. Your water and sewage maintenance charges are based on your metered usage. Customers can view their account online at mygcww. Any previous outstanding balances may be transferred to the new account.
I believe some of the other cities combine the billing and it's probably caused some confusion here. I believe some of the other cities combine the billing and it's probably caused some confusion here. Are you sure you have the right bill?? To fund these improvements and to ensure your utility system operates as a self-sustaining enterprise without the use of general tax dollars, effective July 1, 2018 the Department of Public Utilities will implement new service rates as follows. Rates and Fees + How is the amount of the wastewater treatment charge determined? The only time it was higher was when we filled our pool. . You might be asked to make a good faith payment comparable to the average monthly amount you paid in the months preceding the disputed period.